Training Lab

Managerial training, Leadership and Communication

What is it like being a manager today? In a rapidly and continuously changing world, trouble is the norm. We have been used to analysing performance with quantitative results, but these are now obsolete. In today’s technological age, it is people that makes the difference. Organisations are starting to emphasize quality variables and learn how to measure them. Today the competitive advantage for companies is the individual – the only inimitable element. The role of the manager should be interpreted in a new way, after reviewing one’s relational skills and tools used and developing flexibility and adaptation.
We work in five areas to help you develop the skills needed for an all-round managerial growth. Let’s consider them one by one.

We set out a program for the development of leadership skills, and called it Leadership all’opera. In Italian, this name combines two meanings: working hard to achieve goals and opera intended as the music produced by an orchestra. The orchestra is a group of people where each musician plays a unique role by expressing his/her talent and where the presence of a conductor is fundamental to maintain harmony among the members of the orchestra. Similarly, in a work team, the authoritativeness of the leader is established by a harmonious systemic vision of the overall organisation and by the capacity of the leader to convey this vision to the others, so that each team member is enabled to express his/her individual personality within the context of a plurality that is felt as a unique identity. The leader works to establish a defined role for each team member and contributes to creating a new collective identity. Today’s world also needs “diversity management”. Diversity is considered as a wealth for all, because it has been proved that inclusiveness and the coexistence of different skills, cultures and knowledge improves overall performance. Because today it has been recognised that, if a team works in an inspirational environment, where people complement each other, the result will be something well beyond the mere sum of the parts and the team will be a new and stronger unit.


Our approach includes a program where one learns how to communicate. As the primary tool of our life, communication can be non-verbal, verbal, or written. Learning to communicate effectively can transform our relationships at individual, team and organisational level.

Our tool Comunicare EmpaticaMente will teach you the basic principles of communication, while offering experiences on empathetic and team communication. Before you communicate with someone, you need to establish a relationship with that person and learn how to see things from their point of view. This requires us to develop cross-cutting skills that help us understand each other and empathize with the other. The greatest difficulties in organisations stem from the inability to communicate effectively and to manage conflicts. Our goal is to provide you with the appropriate tools to be able to do that in a dynamic and exciting manner, through simulations, role plays, case studies, and sharing of experiences. This learning path may also be expanded by combining different PerformanSe tools for an individual assessment of participants and adjustment of the course activities based on the results achieved.



Dalla palude al sentiero, dall’inconscio al pensiero; this creative writing workshop will help you develop communication skills through written words. Communication is increasingly fast and immediate, and needs to become increasingly effective, offering distinctive content and services capable of conveying cleverness and pathos. The art of narration plays a fundamental role in the dissemination of valuable contents, both inside and outside the IT, education and business worlds; it offers communication opportunities that allow people to clarify their goals and position their products, whether they are related to business, school or the human existence.

Smart Working is a necessity that has become a choice. For smart working to be truly smart one needs freedom of space and time in carrying out tasks, having agreed methods and tools with the organisation. The companies that adopted this way of working have obtained better results, both for the organisation and for the well-being of the people, and have realized that it improves productivity and promotes creativity. But a smart organisation requires smart skills. This new way of working is not automatically assimilated by everyone, so both managers and employees need to be trained. Skills like independence must be developed and everyone needs to learn how to manage their isolation if they do not want to lose an important sense of belonging. We need a new leadership, based on empathy, flexibility, trust, and accountability. We will accompany you along this track and provide you with the tools you need to make it fruitful for everybody – managers and employees.

Organisational well-being is the capacity to create an sustainable workplace, not only from a financial standpoint, but also socially and environmentally speaking. Each worker needs to be considered as a person and to see his/her work recognised. This is why it is important to develop a culture of inclusiveness and belonging, where aspects such as personal and collective health and the management of workloads are seriously considered. Opportunities must be created for workers and employees to learn how to manage conflicts in a climate of trust and cooperation, to avoid the loss of motivation and lack of understanding. This will help each one to bloom from both the professional and the human points of view.


This is a training path that provides the individual with a toolbox to be used to effectively manage their coordination and animation tasks within a team. The Leading Team Lab is a 5-step experiential workshop that allows participants to learn more about the people they work with, how to motivate them and, consequently, optimize processes.
The process begins with the individual trying to understand “who I am”, which are my skills, my resources, my values, in an experiential training setting. The subsequent step is to learn how to decode the context in which one works, also by experimenting with team coaching games and tools. The course will continue with the understanding of one’s team, which consists in painting a portrait of the team, useful to identify the actions required. The learning process then continues with the consideration of operating tools and strategies to optimize collective performance. And lastly, you will learn how to develop your own strategy: how do I achieve my objectives? How can I encourage engagement?

The Leading Team Lab is a combination of our strengths with the pleasure of working together on an exciting project, unchaining our creativity and creating synergies for you to implement in your context.

In the press